Design Thinking Fundamentals

Service Description

Unlock innovation with a human-centered approach. This immersive course introduces participants to the core principles and practices of Design Thinking within the context of agile and lean organizations. Whether you're working in-person or virtually, you'll learn how to facilitate and apply the five key phases of design thinking—Empathize, Define, Ideate, Prototype, and Test—to foster innovation and solve complex problems. Through engaging hands-on activities, team-based exercises, and interactive Miro sessions, participants will explore techniques such as persona creation, journey mapping, lateral thinking, and low-fidelity prototyping. You'll leave with a deeper understanding of how to drive user-centered outcomes and inspire creative collaboration in your teams. Who Should Attend: Agile practitioners, product managers, UX designers, facilitators, and anyone seeking to enhance their innovation toolkit and lead customer-focused problem-solving efforts. By the end of the course, participants will be able to: Confidently lead design thinking workshops Use empathy-driven insights to guide product decisions Foster ideation and experimentation within agile teams Translate user needs into actionable prototypes and solutions Prepare to transform the way your team approaches challenges—creatively, collaboratively, and with purpose.